DIGITAL e-CARDs COLLECTION
I NEED HELP! Well, you've come to the right place because this is where we've collected together many of the most frequently asked questions (FAQs) received about our e-Card service over the past few years. Those FAQs are collected under Subject Areas shown below - just "Click the Arrows" for answers. And in the unlikely event you cannot find an answer, please don't "throw in the towel." Oh no! Simply send your question directly to us using our on-line contact form, directing your question to our helpline. As an alternative (if you prefer), please send your question directly to us by email: send an email. But whatever you do, please don't try to telephone us because we are unable to offer assistance over the phone.
HELP and FAQs - Subject Areas
ABOUT MEMBERSHIP
Questions about types and costs of subscription, what's included for members, how to sign up and join our community, and more.
YOUR ACCOUNT
Questions about how to access and change details in your account, check you membership benefits, change your password.
SECURITY/PRIVACY
Questions about privacy and security, data protection, how we secure your personal information and more.
HOW DO I ... ?
This is where you find out how to use our e-Card site and do something specific like send a card using a social media app.
SPECIAL FEATURES
Look here to find out about our special features like using your own images as e-Cards, sending jigsaws, and other products as gifts.
OTHER QUESTIONS
Please look here for answers to miscellaneous and technical questions not covered in the other sections.
